43 INTRINSIC MOTIVATION MOTIVATION IN GENERAL Human behaviour in general is directed by goal settings, impact of rewards and satisfactions, activation of internal/mental processes and triggering of social stimuli. Motivated people are willing to exert a particular level of effort (intensity) for a certain amount of time (persistence) towards a particular goal (direction). MOTIVATION AT WORKPLACE Motivated employees become highly absorbed while performing a task. It is also believed that tasks, which activate individuals’ skills such as intellectual thinking, organisation/evaluation, autonomy, self-control, and concentration, lead to a motivational increase and effective performance in the workplace. Utilising various ways to increase motivation among employees in an organisation, leads to positive growth of their constructive behaviour (e.g., being able to restructure their behaviour to find solutions to a problem and accomplish set goals). It also leads to an enhancement of their professional development and willingness to assist other team members TYPES OF MOTIVATION There are two types of employees’ motivation. • Extrinsicmotivation is the need todo something for external reasons, such as employees’ external values; i.e., salary, benefits, insurance, contracts, working environment and development of working relationships. • Intrinsic motivation is defined as’ doing an activity for its inherent satisfaction rather than for some separable consequence (i.e., being valued, recognised, appreciated and respected).